We hope you’re happy with your purchase, however on occasions issues can arise.
Returns
We offer an unrivalled no quibble returns policy and will refund the full charge, subject to the following conditions:-
You must notify and return the product within 14 days of the delivery date.
Product is returned in "as new condition" in suitable packaging, with all manuals and accessories.
Please refer to our T&C's for further information on returns.
Products damaged in Transit?
If your item is damaged in transit, you must notify us within 24 hours of receipt so that we can register the damage with the courier and if applicable arrange for a replacement.
Please see our T&C’s or Returns's for further instructions/information.
Our Ratings indicator, is a quick reference guide to help customers compare the difference in fire protection levels for products.
The greater the number of fire icons, the higher resistance the product offers.
Click on a product’s icon rating to view all safes in that rating level.
Fire
Entry
Products offer a level of fire protection in excess of a conventional build safe. Fire protection measures can include fire resistant barrier material in the body and door, a fire / heat resistant door seal.
Medium
Independently tested and certified for fire protection. Products as a minimum benefit from fire resistant barrier material in both body and door. All models offer 30 minutes fire resistance for paper documents. Certain models also protect media for 30 minutes.
High
Safes offering a very good level of fire protection. All safes independently tested and rated to a minimum 60 minutes fire resistance for documents and/or media protection.
Maximum
Providing highest level of fire protection available certified to the most stringent testing standards - 120 minutes resistance for documents and/or media protection. Maximum fire resistance protection for all paperwork such as birth/marriage certificates, legal papers etc. Media tested models in addition protect passports, family photos, CD's/DVD's etc.
Products offer a level of fire protection in excess of a conventional build safe. Fire protection measures can include fire resistant barrier material in the body and door, a fire / heat resistant door seal.
Independently tested and certified for fire protection. Products as a minimum benefit from fire resistant barrier material in both body and door. All models offer 30 minutes fire resistance for paper documents. Certain models also protect media for 30 minutes.
Safes offering a very good level of fire protection. All safes independently tested and rated to a minimum 60 minutes fire resistance for documents and/or media protection.
Providing highest level of fire protection available certified to the most stringent testing standards - 120 minutes resistance for documents and/or media protection. Maximum fire resistance protection for all paperwork such as birth/marriage certificates, legal papers etc. Media tested models in addition protect passports, family photos, CD's/DVD's etc.