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If your Chubb item is damaged in transit, you must notify us within 24 hours of receipt so that we can register the damage with the courier and if applicable arrange for a replacement unit. Please ensure when submitting a return request that you provide your order number.
We’ll refund you once we receive the returned item. Please be aware the refund can take up to 28 days to appear on your statement.
Replacements
If the ChubbSafes product is faulty on delivery, we will arrange either a prompt repair, exchange or refund as appropriate, in accordance with your legal rights.
Our Ratings indicator, is a quick reference guide to help customers compare the difference in fire and security levels for products.
The greater the number of fire or security icons, the higher resistance the product offers.
Click on a product’s icon rating to view all safes in that rating level.
Security
Entry
A good budget safe should offer protection for your valuables and help deter an opportunist burglar. Our carefully selected entry level safes give this protection, offering significant improvement on security and reliability, compared to the cheap imported safes sold online and in supermarkets.
Medium
Providing good security our Medium Level is the go-to for most Home Buyers. Includes Certified S2 and Grade 0 & 1 safes (all independently tested against attack). Proven reliability backed by a minimum 2 year Manufacturer Warranty. Safes are of a serviceable design, with key parts being repairable or replaceable by knowledgeable safe suppliers.
High
Enhanced protection around commonly targeted attack points - anti drilling plates surrounding locks and/or reinforced body and door security features. Safes are of a serviceable design, with key parts being repairable or replaceable by knowledgeable safe suppliers.
Maximum
Maximum security protection designed to offer greater resistance against multiple forms of attack. Safes are of a serviceable design, with key parts being repairable or replaceable by knowledgeable safe suppliers.
Fire
Entry
Products offer a level of fire protection in excess of a conventional build safe. Fire protection measures can include fire resistant barrier material in the body and door, a fire / heat resistant door seal.
Medium
Independently tested and certified for fire protection. Products as a minimum benefit from fire resistant barrier material in both body and door. All models offer 30 minutes fire resistance for paper documents. Certain models also protect media for 30 minutes.
High
Safes offering a very good level of fire protection. All safes independently tested and rated to a minimum 60 minutes fire resistance for documents and/or media protection.
Maximum
Providing highest level of fire protection available certified to the most stringent testing standards - 120 minutes resistance for documents and/or media protection. Maximum fire resistance protection for all paperwork such as birth/marriage certificates, legal papers etc. Media tested models in addition protect passports, family photos, CD's/DVD's etc.
Products offer a level of fire protection in excess of a conventional build safe. Fire protection measures can include fire resistant barrier material in the body and door, a fire / heat resistant door seal.
Independently tested and certified for fire protection. Products as a minimum benefit from fire resistant barrier material in both body and door. All models offer 30 minutes fire resistance for paper documents. Certain models also protect media for 30 minutes.
Safes offering a very good level of fire protection. All safes independently tested and rated to a minimum 60 minutes fire resistance for documents and/or media protection.
Providing highest level of fire protection available certified to the most stringent testing standards - 120 minutes resistance for documents and/or media protection. Maximum fire resistance protection for all paperwork such as birth/marriage certificates, legal papers etc. Media tested models in addition protect passports, family photos, CD's/DVD's etc.
A good budget safe should offer protection for your valuables and help deter an opportunist burglar. Our carefully selected entry level safes give this protection, offering significant improvement on security and reliability, compared to the cheap imported safes sold online and in supermarkets.
Providing good security our Medium Level is the go-to for most Home Buyers. Includes Certified S2 and Grade 0 & 1 safes (all independently tested against attack). Proven reliability backed by a minimum 2 year Manufacturer Warranty. Safes are of a serviceable design, with key parts being repairable or replaceable by knowledgeable safe suppliers.
Enhanced protection around commonly targeted attack points - anti drilling plates surrounding locks and/or reinforced body and door security features. Safes are of a serviceable design, with key parts being repairable or replaceable by knowledgeable safe suppliers.
Maximum security protection designed to offer greater resistance against multiple forms of attack. Safes are of a serviceable design, with key parts being repairable or replaceable by knowledgeable safe suppliers.
