Excellent Service Rating
“555”

JCfUZQsq · NY

555

Very Good Service Rating
“555”

JCfUZQsq · NY

555

Excellent Service Rating
“Craig is clearly a very professional man in his work He immediately recognised the problem with the Safe He fixed it & explained what he was repairing .Added to this one sensed an individual who was very trustworthy which is essential in this problem area for the safe owner .I would recommend him without any hesitation to fix any Safe issue you might have .”

Gilpin · WestvSussex

Opening safe where mechanism was locked or needing to take more remedial action

Excellent Service Rating
“Unable to access my safe, I contacted Safe Security Services to discuss. They were most helpful, and knowledgeable, and when it became clear that a replacement was necessary sourced a suitable safe and Craig attended my home to remove the old one and fit the new safe. This was done exactly as agreed and before leaving, Craig ensured I could operate the new safe. I was very impressed with this Company, from first contact to the fitting of the new safe, and highly recommend them.”

Jill · West London

Removal of old safe and replacement with new one.

Excellent Service Rating
“See above”

Smith · Bromley

I reported to Safe Security Services yesterday (27th October) that I was unable to gain access to my Chubb safe. It has a combination locking system and I could not remember the combination, the sequence or the procedure. My excuse is that I have not used the safe for over a year - and I am getting too old to have a good memory! Craig Mitchell sent me a quote to resolve the problem - virtually within 8 hours (overnight). I phoned him this morning and said I had received the quote - very promptly - but before embarking on the work could he advise me on the sequence and details of the procedure - which he did. I tried again following his advice and the safe opened first time of trying! thank you Craig for a very professional attitude and a very helpful approach. Excellent service - even if he lost a small contract!

Excellent Service Rating
“The team was absolutely amazing from the order till the installation. Really good communication which made it less stressful and easier the whole process. The installation team was very polite and time efficient, they did a good job to caring for stairs/carpet and furniture. Overall amazing 5* experience. Highly recommended company”

Aniko · Wentworth estate

New Safe installation

Excellent Service Rating

Bird · Dorking

Provision and installation of a small safe

Excellent Service Rating
“After being unable to find someone to open the safe for me ,I found Craig and team. Arranged a time within a week. Craig arrived and completed a super efficient job.Would highly recommend..”

Ayling · Horsham

Opened safe and repair

Excellent Service Rating
“Excellent pre sales advice from Jadie and a timely and professional installation by Craig. Great job!”

Peter · Richmond

New safe installed

Excellent Service Rating
“Very helpful and efficient. A good company to deal with.”

Alex · Hampshire

Reset lock and provide new keys

“I needed advice as I was unable to open my safe. Craig’s advice was promptly given and was spot on! Very impressive. Thankyou it relieved me of a lot of anxiety!”

Rosalinde Blacklock · Barnard Castle

Advice

Excellent Service Rating

Chloe · Oxford

Amazingly responsive and very helpful advice on obtaining a lock for a safe.

Excellent Service Rating
“Very helpful call from Craig to help re-set the combination lock on our safe, highly recommended.”

Paul · Berkshire

Key safe reset

Excellent Service Rating
“Craig was excellent, highly skilled, a first rate professional, a good communicator and a superb ambassador for the Company. We were delighted with the service provided. Many thanks.”

Jennings · Ashington

Installation

Excellent Service Rating
“After being let down by other companies, I found Craig and team. Job down within a week, excellent communications and super efficient job. Many thanks.”

Bettley · Essex

Repair of old safe

Excellent Service Rating
“Craig was responsive to my initial requests regarding time frames for installation and when the product was unavailable called me promptly to advise and recommended the closest alternative which still met my required timeframes. The installation team arrived during their pre-arranged window and were polite, efficient and very tidy. Highly recommend.”

Davies · London

Safe purchase and installation

Peter Leighton · Bicester Oxon

I sought advice as we were unable to open our safe. Upon receiving a photo Craig gave the correct advice immediately which resolved the problem .as the need for access was urgent I wasabolutely delighted with this excellent service.

Frank Smith · Great Bookham

The advice received by email from Craig was so simple and worked. Thanks

Excellent Service Rating

tricia · Surrey

I sent a plea for help to Craig had an immediate and very positive response. Craig called me back after hours, reviewed my problem sent me an email with very sensible advice and within minutes the problem was sorted. The service was amazing, Craig's professionalism in dealing with someone who does not know one end of a screwdriver from another, was calming and efficient. This company deserves a medal.

Michelle · Gloucester

I called Safe Security Services as we have had our safe for 5 years and suddenly couldn't unlock it. They asked me to send an email describing the safe, taking pictures and the problem. They emailed me back to say it may be the battery and sent instructions/video on how to change it. Their excellent team helped me even though it meant them not coming out so no income for them. I would highly recommend them and they would be my first point of call if we had a problem with our safe.

Excellent Service Rating
“Craig was very helpful and knowledgeable during the purchase of the safe.the price quoted was extremely fair and much cheaper than that offered by the company “recommended” by my Ibsurance Company. He was very thorough in considering the issues which arose for the delivery to a basement room. Whilst delivery window was somewhat limited, the team arrived exactly on time, where wick and clean and did the installation with the minimum of fuss. Altogether an excellent experience.”

Lloyd · Hampshire

Purchase delivery and installation of 72kg safe

Excellent Service Rating
“We have his number on our file and won't hesitate to use his services in the future”

Parr · Croydon

Craig was very helpful. I was able to fix a problem with a safe, over the phone. Instructions given, patience was a blessing.

Excellent Service Rating
“I cannot thank Craig enough for his expert help and advice in facilitating the opening my parents old safe! My parents were unable to gain access to the safe for a number of years due to their dementia and with my father’s decent death, this was a real concern. I really did not think I would be able to get into the safe but with Craig’s kind, patient manner and excellent instructions I was successful. Jadie was very efficient in communicating and ensuring that all the necessary information was available-I felt well supported since my first contact. This has been a very difficult time with the recent death of my father and being able to rely on the professionals at Safe Security Services has made all the difference. Thank you so much.”

Jenkins · Stafford

Advice and help opening a safe.

Excellent Service Rating
“Craig Winchester was excellent. Plenty of information and discussion before agreeing on the type of safe and installation. An early date was made for the installation, which started on time and completed without any fuss at all. He went through the procedures needed to operate the safe (electronic keyboard) before going and left no mess.”

Sheldon · Surbiton

Supply and install a domestic safe.

Excellent Service Rating
“awesome”

kris · bangkok

testing

Excellent Service Rating
“Very efficient and helpful gentlemen.”

Hatcher · HAWKHURST

Opening of locked safe as key would not open the safe.

Excellent Service Rating
“I initially selected Safe Security Services after reading the numerous excellent reviews on their website. Conclusive proof that I was dealing with a highly professional business was immediately confirmed after a conversation with Craig Winchester in which he ascertained exactly my requirements and duly provided his recommendations. As a result, the Homevault was ordered, delivered and installed within days. A thoroughly efficient and professional service that I have no reservations in highly recommending.”

Boyden · Leatherhead

Provide and install a Homevault S2 Plus

Excellent Service Rating
“The service from SafeSecurityServices was absolutely first class: prior to purchase Craig was very helpful and knowledgable around the details of installation and insurance; the installation team was on-time, polite and efficient; and Craig was very helpful on a couple of post-installation questions I had.Thoroughly recommend.”

Wells

Home Safe Installation

Excellent Service Rating
“I had been really concerned about my safe (supplied by another firm about 15 years ago) because the door had jammed and had been worked on by another company with no lasting success. From the start Craig replied promptly and helpfully. He answered all the questions that I asked and showed me clearly what my options were without doing any hard sell etc. I decided to try the safe being mended again and was delighted with Craig making a speedy appointment, turnng up on time, successfully fitting a new lock and showing me with patience how ro reset the code. I am delighted and would unreservedly recommend Craig for any future work. He was totally professional and approachable. Thank you!”

Hillyard · Surbiton KT5

Fitting a new digital lock on my safe.

“Dealt with Craig who was very informative and gave an unbiased view of the product which proved to be very accurate. I purchased a Chubb Homevault S2 25E digital version which was very easy to install using the fittings provided and also easy to recode for personal numbers.”

Laurence Humberstone · Suffolk

Provision of a safe

Excellent Service Rating
“Very professional help from Craig.”

Willgrass · Norwich

Safe purchased and installed

Excellent Service Rating
“The service was brilliant, professional and personal. Very impressed with the level of knowledge and skill”

Robert · KENILWORTH

Service and maintenance

“Just wanted to say thank you for delivering my product. Your team and customer service is of the highest standards. It was a pleasure to do business with you Highly recommend”

Rongen · Worsley

Two Brattonsound safe

“Quite expensive (£42 including VAT for 4 small bits of plastic) but was exactly what I wanted and it's good to have a neatly organised safe again! Service was very good and quick.”

Broom Smith · Winslow, UK

Send out replacement plastic shelf supports for Secureline safe (200).

Excellent Service Rating
“Craig and team provided excellent service, very pleased with my purchase.”

Bywater · Gloucestershire

Security product and installation

Excellent Service Rating
“Safe jammed over the Easter holiday. Craig responded immediately after and sent instructions about how to check the battery to avoid unnecessary work. An engineer was here within 2 days. The problem was resolved quickly and refund processed right away. Thank you Craig and Andy”

Steinholtz · Richmond

Opened my jammed safe.

Excellent Service Rating

Banner · London

Electronic to key conversion.

Excellent Service Rating
“Craig was very professional and helpful. Went the extra mile. Excellent service.”

Elizabeth Bavister · GLOUCESTERSHIRE

Safe installation

Excellent Service Rating

Powell · Buckinghamshire

New safe installation

Excellent Service Rating
“We needed a large safe with really good fire resistance. Contacted a number of suppliers and finally found Safe Security Services. Firstly their web site actually worked and contained a lot of useful information which enabled us to choose the right product. It was great to talk things through with Craig, who certainly knows his business and kept us up to speed through the end to end process. The delivery team was excellent even when somewhat daunted by the slope of our drive given the size of the safe. Some lateral thinking a problem solved. Great team. Cannot recommend highly enough.”

Williams · Worcestershire

Provision , delivery and installation of new safe.

Good Service Rating

Regan · bromley

The battery in my chubb safe died and I couldn't open it. I used the website form and filled in the details and Criag sent me a document on how to take off the front panel and use an external battery to open. After following the instructions it was a relief to see it open , some great advice which saved me alot of hassle.

“Excellent service, problem rectified, Craig was very helpful.”

Bemister · Glan Llyn

Fix door lock

Excellent Service Rating
“We needed a new safe urgently and Safe Security Services moved very quickly to accommodate us. The service throughout was excellent.”

West · Esher

Supply and installation of a Burton safe

Excellent Service Rating
“Fantastic company to deal with,excellent Chubb safe at a very good price and professionally installed by two engineers who took extra care over the bedroom carpet,would highly recommend.”

Young · Hull

Installation of Chubb safe

“Ordered a safe for my home at 3.30pm on Friday, it was delivered by 3.30pm Monday! Excellent service - i ordered the Chubb Air 15K safe and it’s the perfect size for documents plus a top shelf for jewellery, spare keys etc. Very pleased with the service and the quality of the safe”

Kemp · Llandovery

Deliver a safe

Excellent Service Rating
“The Engineer (Andy) was very professional and knowledgeable”

Trevor · Bucks

Safe Lock Replacement

Excellent Service Rating
“Very helpful and responsive and everything done quickly and efficiently at a good price, thank you!”

Batov · London

Delivery and installation of a safe

Excellent Service Rating
“Really nice spacious safe, quick and friendly delivery and installation exactly where I wanted it.”

Holmes · Hove

Order and delivery of new Chubb cabinet safe

Excellent Service Rating
“Very quick response time, professional and friendly service.”

Perkins · Surrey

Locked out of safe

Excellent Service Rating
“Fantastic service all round. Excellent impartial advice and guidance on safe selection, unlike my Insurance company. Very knowledgeable team, and first class communications, well done and many thanks”

Ian J · Carlisle

Supply of De Raat safe

Excellent Service Rating
“Great Effort, and Service all round, be that pre-sales, order tracking, delivery, install, and follow up - Highly recommended for an efficient, personable, and effective service. - Thank you -”

Wilson · Sussex

Delivery and Install of new (large) safe

Excellent Service Rating

Lumley · Huddersfield

Old Bank night safe with double 10 lever locks cracked

Excellent Service Rating

Pearson · Shaftesbury

removal of manual lock and installation of new digital one

“Apart from a temporary human memory failure, service was good - remote key cutting was nearly excellent.”

Daniell · Wisborough Green, West Sussex

remote cutting of 2 safe keys

Excellent Service Rating
“Repeat of above !”

Rigby · West Hampstead London

Fantastic knowledge, helpful advice and speedy installation. Highly recommend.

Excellent Service Rating
“Just want to say thank you, excellent service and will definitely recommend in the future. Professional delivery and service from the start.”

Hollyhomes · West Midlands

New safe delivery and installation

Excellent Service Rating
“Dear Craig, Just a quick note to say thank you. All is well. The lads who delivered the safe were great. Everything is good. Many thanks again.”

Hunter · Berkshire

Chubb Safe installation

Excellent Service Rating

CYRUS TODIWALA · LONDON

MOVING SAFE FROM ONE LOCATION TO ANOTHER

Excellent Service Rating

Williamson · Derby

Supply and install new chubb safe

Excellent Service Rating
“Initial phone call was very informative and helpful. Had no problems with delivering safe over loose gravel drive and over 6” step + 6”uPVC doorsill. Safe was wheeled/lifted into the property and fitted in less than 15 minutes in the exact position I required. Thanks for a great job! Many thanks for the excellent service provided, I'm very pleased with the unit. Delivery was fast and actual installation was unbelievably quick!”

M Swain · Essex

Supply & install Chubb Duoguard

Excellent Service Rating
“Very professional and pleasant to deal with”

C Thomas · London

Install new safe

Excellent Service Rating
“All the times we have moved which I think is twice now the service has always been very good.”

Incyte Biosciences UK Ltd · Surrey

Relocating fire proof filing cabinet from old office to new office; both offices in surrey.

Excellent Service Rating
“We are very pleased with how the purchasing & installation of our new safe went. Good product information on your web page & very good support from a knowledgeable office team. Excellent delivery time & installation to suit us by a very proficient installation team.”

Murden · Suffolk

Chubb safe supply and install

Excellent Service Rating
“Engineer was superb. He turned up on time, even calling us to say he was 30 minutes away. His skill and enthusiasm was first class. He knew exactly the safe in question and just what to do to open it. With the new lock fitted you cannot see where he had to get into the safe. He even took time to make sure the safe operated smoothly. It is better now than when new. The area was left clean and tidy.”

Wellard · West Sussex

Safe opening and replacement digital lock

Excellent Service Rating
“The team were first rate and very efficient. A credit to your company.”

Fr. Benedict Thompson OSB · Birmingham

Delivery and position of fire proof cabinet

Excellent Service Rating

Speed · Kent

delivery and installation of new safe

Good Service Rating

Appleton · Wortham

Safe delivery and install

Excellent Service Rating
“This is the second time I have purchased from this company and it is the second time I have been impressed! I dealt with Chris whom I found to be attentive, courteous and well informed. He delivered on every aspect of the process. No need to ‘go the extra mile’, just do what you say you will, by when you say you will and you’ll be head and shoulders above your competition; just as Chris was with this transaction. Many thanks for all you help.”

Ian · Leicestershire

Provision of a new safe

Excellent Service Rating
“Thanks Craig, The chaps turned up shortly after I phoned you and were brilliant.”

John · England

Supply and installation Chubb Duoguard

“Dear Ruth and Craig, Thank you so much for the prompt installation. The safe is just the right size. Many thanks for all your help.”

Catholic Church · England

Safe supply and installation

Excellent Service Rating
“I would like to record my pleasure at the way your team worked this morning. A very professional crew and pleasant to boot. Everything done efficiently and without upset.”

Michael B · England

Safe installation

Excellent Service Rating
“all sorted, Craig … as installed, the unit you helped us select fits well in our chosen location thank you for all your help along the way”

Ray · England

Safe supply

Excellent Service Rating
“Two very helpful Brummie lads arrived at 7.45 and left at 8. Very efficient and careful. Thank you for your service.”

Mr Cole · England

Supply and installation of new safe

Excellent Service Rating
“You have been great to do business with also. A couple of your competitors have not yet come back to me from Sunday so they have lost out and so has the local firm who quoted over £500 more for the Dudley!”

David · England

Supply of new safe

Excellent Service Rating
“Just thought I'd drop you a quick note about the safe I had delivered yesterday. Sometimes people only find the time to complain and rarely praise great service but I can honestly say the whole process from initial order to delivery was one of the easiest transactions I've experienced in a long time. Communications were responded to by return, and delivery made as you had stated. The delivery driver was polite and very helpful. As for the product, the safe was packaged extremely well and was totally unmarked. Everything considered, I'm delighted with this particular model and the service received from Safe Security”

Drummond · England

Supply of new safe

Excellent Service Rating
“Just wanted to say thank you for an excellent service. I found both you and Andy to be very pleasant, professional & reassuring, and the safe is now back in working order – to my great relief!”

Stephanie · Bristol

SAFE REPAIRS

Excellent Service Rating
“Safe received this morning - looks like a reassuringly high quality product. Thank you for your excellent service and for upgrading me.”

Alex · London

Supply new safe

Excellent Service Rating
“Just wanted to say thank you for your service and also wanted to let you know that Andy did a fantastic job too very nice guy was really happy with his service.”

Abdul · Barking

Safe repairs, fitting new keylock to existing safe.